YMCA of Greater Kansas City

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Job Locations US-KS-Kansas City
Join the YMCA of Greater Kansas City as the Member Experience Director, leading membership engagement, retention, and customer service operations at the Providence YMCA/Ball Family Center in Kansas City, KS. This full-time leadership role oversees member onboarding, sales, and community outreach while fostering a welcoming, relationship-based culture that strengthens connection and belonging. You’ll develop and execute strategies to grow membership, coach and empower your team to deliver exceptional experiences, and collaborate with program and marketing teams to align membership growth goals with community impact.  
Req No.
2025-8512
Location Site
Providence YMCA/Ball Family Center
Category
Membership
Type
Full-Time
Location : Location
US-KS-Kansas City
Job Locations US-MO-Kansas City
Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...
Req No.
2025-8454
Location Site
Linwood Family YMCA
Category
Membership
Type
Part-Time
Location : Location
US-MO-Kansas City