Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...

Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...

Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...

Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...

The Member Experience Director at the Kirk Family YMCA will design, lead, and model systems and practices that deliver extraordinary experiences for every member and participant. Emphasis is on the satisfaction of the member and participant’s overall experience from initial engagement and enrollment to continual connection with the appropriate staff, programs, services, and/or small communities. You’ll collaborate across teams to build a welcoming, relationship-based culture that helps individuals move from casual participation to active, committed engagement.  This position is a key member of the center management team and the association membership & sales team.

Provides the public’s initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers.    OUR CULTURE:  The YMCA of Greater Kansas City’s...