POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Office Coordinator is a highly visible position, providing the first impression of the Y with visitors and callers to the Association Office.  This position will handle the day-to-day administrative operations of our office of approximately 60 staff members. This role is essential to ensuring a smooth, efficient, and pleasant working environment providing support members of the Chief Officer team. 

OUR CULTURE: 

The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Hiring Range:  $19.50 - $21.00

• Welcome onsite visitors, determine the nature of business and announce visitors to appropriate personnel by providing exceptional customer service.
• Answer phone lines according to YMCA phone procedures and direct calls to appropriate staff in a friendly and courteous manner.
• Ensure overall office space is professional, attractive and safe. Maintain cleanliness and orderliness of the welcome center, conference rooms, and kitchen including restocking of water, snacks, copy paper, kitchen and coffee supplies.
• Act as the point of contact for facility management, vendors, and service providers (e.g., cleaning, maintenance, supply orders).
• Manage office supplies inventory and place orders as needed.
• Coordinate assigned meetings, events, and in-office gatherings, including scheduling, catering, and logistics.
• Ensure compliance with office safety and company policies.
• Monitor and optimize office processes to improve productivity and employee experience.
• Orient new associates on general office procedures, ensuring a smooth, welcoming integration to include preparing their desk area for initial use, provide dress for your day guide, assist with obtaining parking badges, provide a tour of the Association Office, etc.
• Perform general office duties such as copying, collating packets and bulk mailings.
• Assist with digital signatures requests and routing of signed contracts or agreements to appropriate personnel. Electronically archive and access Y contracts and agreements as needed.
• Assist with planning, set up and implementation of monthly Association Office meetings.
• Assist with ordering food for group meetings and flowers for recognition, celebrations or in memory of someone.
• Provide timely administrative coding of expenses.
• Provide direct support to the Chief People Officer, Chief Operating Officer and Chief Financial Officer.

• Associate’s degree or the equivalent combination of education and experience in related fields preferred.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication abilities
• Strong verbal and written communication skills including phone skills.
• Strong computer skills in Microsoft Office Suite and Google with the ability to adapt quickly to new software.
• Ability to provide outstanding customer service.
• Experience and ability to work productively with minimal supervision.
• Able to make independent and sound decisions in a fast paced environment.
• Able to exercise high levels of discretion and confidentiality.
• Works effectively with people of different backgrounds, abilities, opinions and perceptions.
• Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards.
• Must have transportation and be able to assist with work errands as needed.