The Office Manager serves as a key representative of the Y, often providing the first impression for visitors and callers to the Association Office. This highly visible role requires strong organizational skills and is responsible for managing the day-to-day administrative operations of an office supporting approximately 60 staff members. The Office Manager will also provide direct administrative support to the Chief People Officer, Chief Operating Officer, and Chief Financial Officer.

This position plays a critical role in fostering a smooth, efficient, and welcoming work environment, and supports members of the senior leadership team. The role is primarily on-site during standard business hours.

As we celebrate 165 years of service, we look ahead to the future with bold goals—and we’re looking for an Office Manager who shares our passion for mission-driven impact.  We’re more than a nonprofit; we’re a movement that brings people together, with programs that support youth development, healthy living, and social responsibility.

Benefits:

• Professional development training
• FREE Y family membership
• Competitive Benefits
• Y Retirement Fund

Hiring Range:  $22.00 - $24.00 hourly

OUR CULTURE: 
The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

• Welcome onsite visitors, determine the nature of business and announce visitors to appropriate personnel by providing exceptional customer service.
• Answer phone lines according to YMCA phone procedures and direct calls to appropriate staff in a friendly and courteous manner.
• Oversee and manage daily office operations, ensuring smooth workflows and a well-maintained work environment.
• Ensure overall office space is professional, attractive and safe. Maintain cleanliness and orderliness of the welcome center, conference rooms, and kitchen including restocking of water, snacks, copy paper, kitchen and coffee supplies.
• Act as the point of contact for facility management, vendors, and service providers (e.g., cleaning, maintenance, supply orders).
• Manage office supplies inventory and place orders as needed.
• Coordinate assigned meetings, events, and in-office gatherings, including scheduling, catering, and logistics.
• Ensure compliance with office safety and company policies.
• Monitor and optimize office processes to improve productivity and employee experience.
• Orient new associates on general office procedures, ensuring a smooth, welcoming integration to include preparing their desk area for initial use, provide dress for your day guide, assist with obtaining parking badges, provide a tour of the Association Office, etc.
• Perform general office duties such as copying, collating packets and bulk mailings.
• Assist with digital signatures requests and routing of signed contracts or agreements to appropriate personnel. Electronically archive and access Y contracts and agreements as needed.
• Assist with planning, set up and implementation of monthly Association Office meetings.
• Assist with ordering food for group meetings and flowers for recognition, celebrations or in memory of someone.
• Provide timely administrative coding of expenses.
• Provide direct support to the Chief People Officer, Chief Operating Officer and Chief Financial Officer.

• Associate’s degree or the equivalent combination of education and experience in related fields preferred.
• Proven experience as an Office Manager, Administrative Manager, or similar role.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication abilities
• Strong verbal and written communication skills including phone skills.
• Strong computer skills in Microsoft Office Suite and Google with the ability to adapt quickly to new software.
• Ability to provide outstanding customer service.
• Experience and ability to work productively with minimal supervision.
• Able to make independent and sound decisions in a fast paced environment.
• Able to exercise high levels of discretion and confidentiality.
• Works effectively with people of different backgrounds, abilities, opinions and perceptions.
• Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards.
• Must have transportation and be able to assist with work errands as needed.