Responsible for maintaining guest relations at the pool, ensuring appropriate guest entry, taking payments, answering questions, and provide information about pool rules and regulations. This is an outdoor pool so this position may be periodically in an outside environment in the heat but majority of the time will be in a shaded covered location.

OUR CULTURE: 

The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

• Greets, acknowledges, and interacts with patrons and program participants in a friendly and professional manner.
• Provide exceptional customer service.
• Check patrons and program participants into the pool area. Must be able to accurately account for all patrons and collect the correct funds.
• Process payments for pool usage.
• Work with other associates to ensure facility cleanliness and restock supplies as needed.
• Ensure proper procedures for handling and accounting for collections of money.
• Provide pertinent information to members, guests and participants on pool guidelines
• Performs other duties as assigned

• Must be at least 16 years of age
• Strong customer service skills
• Works effectively with people of different background, abilities, opinions and perceptions.
• Basic math ability to accurately count and handle money.
• Reflect a positive attitude