YMCA of Greater Kansas City has an opening for a Member Engagement Director at our Paul Henson Family YMCA. This leader focuses on the satisfaction of both member and community participants' overall experience from initial engagement and enrollment to continual connection with the appropriate staff, programs, services, and/or small communities. Build a relationship-based membership that moves members and participants along a continuum from a casual connection to a committed level through increased involvement.
The Member Engagement Director is responsible for membership sales and service at their center; including training and supervision of membership associates. Create, implement, manage, and model both systems and practices that support extraordinary member and participant experiences.
The Paul Henson Family YMCA is located in Prairie Village, Kansas and is 38,000 square feet facility, impacting nearly 1,700 membership units, and has a potential budget size of $1.7 million.
A few Amenities at the Paul Henson Family YMCA include: